Introduction

A crucial factor in the success of any technology project is its implementation. That’s why we’ve created The Ciphr Way. The Ciphr Way is a logical series of steps that take our customers from an initial welcome and project kick off, through to implementation, approval, and handover to our account management team. The Ciphr Way helps keep everyone on track to achieve your objectives and to ensure that you get as much value out of Ciphr’s solutions as possible. Let’s unlock the value of your people.

Welcome

Agree kick-off date, agenda, set up & documentation

Kick Off

Scope, plan & approach agreed

Customer Hub Set Up

Providing access to the things you will need

System Specification & Data

Detailed requirements agreed

Import & Implement Base Configuration

Tested with data & approved

Additional Configuration

Further configuration developed as agreed

Approval

Final approval and plan for any next steps

Handover to BAU

Project closure and handover

Account Management & Aftercare

Aftercare account plan, business reviews, service requests & support

Thank You

We are so pleased you have chosen Ciphr to support your people journey. As you’ll have seen from The Ciphr Way, we work hard to ensure our suite of solutions are implemented as seamlessly as possible, and that they make a positive difference to you and your people. I look forward to a successful partnership with you for many years to come!

Tracy EllisonChief Customer Officer